• The

    Copper Queen

    Colour Education by Rachael Lomax


    ✔ Using the Colour Wheel to Customise Colour.

    Neutralisation, Undercoats and Base Colours.

    Effective Swatching Process.

    Using Resources to Map Colours.

    ✔ In-depth Colour Knowledge and Theory.

    The Science behind copper colours.

    Advanced Colouring Techniques.


    Most of all; the confidence to create your very own colour collection.

  • Rachael Lomax A.K.A


  • Colour education from the Queen of Copper Hair -

    With over 13 years as a salon owner at Serenity Norfolk and over 20 years of specialist copper experience, Rachael Lomax is the authority on copper hair in the industry.


    She is a forward thinking, award winning creative colour specialist and trusted ambassador for Flippin Hair as well as official educator for Yellow by Alfaparf.


    A specialist in all things copper hair from natural coppers to copper Balayage, copper melts or perfecting the global copper, Rachael is the colourist to take note of.


    With her proven track record as a brand ambassador and educator, and long history of happy customers, Rachael has now moved into the private education field, offering a number of Academy and online education options.


    Her training courses focus on answering specific problem areas highlighted by her students, exploring them in-depth and creating a lasting knowledge to forever over come them.


    Students on any of her courses can expect to learn:


    ✔ Correct Use of the Colour Wheel to Customise Colour.
    ✔ Confidently Understand Neutralisation, Undercoats and Base Colours.
    ✔ How to effectively use the Swatching Process.
    ✔ Proper Use of Resources to Map Colours.
    ✔ In-depth Colour Knowledge and Theory.
    ✔ The Science behind copper colours.
    ✔ Advanced Colouring Techniques.

  • Trust Your Education to a Multi-award Winning Colourist and Copper Specialist.


    Want to feel that you have had the best educational experience and journey? Then start a course with The Copper Queen herself, Rachael Lomax and build complete confident in your new found knowledge and skills.


    With so many training options out there now why choose The Copper Queen for your education? Because Rachael's in-depth specialist knowledge in custom colour creation is what set's her apart from the rest.


    Her numerous recent awards speak for themselves:


    Peninsula Award South East:

    • Colour Specialist Salon 2020
    • Colour Specialist Salon 2021

    The British Hair And Beauty Awards:

    • Silver Award 2021 For Colour Technician East Of England 
    • Bronze Award 2021 For Hair Salon East Of England 
    • Bronze Award 2021 Excellence In Customer Service 


    Customise Your Colours For a Unique and Exclusive Service For Your Guests.


    Copper colour is not one size fits all, there are a range of shades depths and tones within a copper range; when you customise your shades you make them exclusive, creating more than one option for your guests.


    Students attending a Copper Queen course will learn how to create all 20 shades YES...20!


    Not only this but on completing your education with Rachael you will know how to create the perfect tone, and feel confident in blending your own Shades.


    This will set you up perfectly to customise your guests colours with your own collection.


    From rich to warm and even cool if you would love to create these amazing copper tones, then join Rachael on her Signature Courses.


  • Trusted educator and ambassador for...



    Start Learning Today

    Live theory courses held over Zoom, visit the Academy for the full training, join the copper colour club or book a 1-to-1.


    Signature Course

    Live training via Zoom call




    Comprising of demos and discussions to answer specific problems areas highlighted by you, when creating custom colour.

    Live Signature Course

    Live training in person




    Comprising of demos and discussions to answer specific problems areas highlighted by you, when creating custom colour.

    Copper Colour Club

    Ongoing via FB group



    with the purchase of any course

    A highly interactive, monthly program, where we talk all things copper colour, joined by an amazing, supportive and safe community.

    1-to-1 Call

    1-to-1 training via Zoom call



    Per Hour

    We work 1-on-1 highlighting specific areas that you feel you need the most help.

    This can be a private zoom call session.

  • ★★★★★

    “I’ve just done the copper queen webinar and it’s just blown my mind. You think copper is just copper and it’s easy however Rachael gets you to think about it in a totally new way. I’ve always thought when applying coppers or reds that I can just use the target shade I want, maybe pop some base to dull out any glow root and since hairs naturally warm anyway it’ll be fine. She really helps to break this down and leaves you thinking where has she been all my career!! I’ll never colour a copper or red the same again” – Lisa


    “I couldn’t wait to catch up with Rachael Copper Clinic in Emma Fowler membership as a guest artist. I am a colour specialist myself but copper is one colour I do tend to stay away from or I do my favourite formulas for everyone as I’ve never really understood them. What I didn’t realise is the reason I didn’t understand them is that coppers have their own colour theory and it is not one size fits all. After watching the copper clinic I had so many light bulb moments that just click and I can’t wait to do my next copper so I can try out what I’ve learnt from the copper queen herself “ – Christina

  • Private Signature Course At Our Academy

    Book a private session of our Signature Course at our Academy, including colour kit and lunch.


    Per 1-to-1 Session

  • Education FAQ's

    Can't find the answer? Get in touch...



    Rachael has created over over 20 versions of copper from light to dark, cool and warm. You can have your own too!

    Wow your guest with your own bespoke collection.


    Terms & Conditions
    Please read all these terms and conditions. As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with. If you are not sure about anything, just phone us on 07769683514.
    1.	These Terms and Conditions will apply to the purchase of the goods by you (the Customer or you)
    We are Serenity
    Norfolk Academy
    a company registered in England and Wales under number
    11210815 whose registered office is at
    25 Admirals way,
    Thetford ,
    Norfolk , IP24 2LB
    with email address info@copperqueeneducation.co.uk; telephone
    number 07769683514 (the Supplier or us or we).
    2.	These are the Terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these Terms and Conditions.
    3.	Consumer means an individual acting for purposes which are wholly or mainly outside their trade, business, craft or profession;
    4.	Contract means the legally-binding agreement between you and us for the sale and purchase of the Goods;
    5.	Delivery Location means the Supplier's premises or other location where the Goods are to be supplied, as set out in the Order;
    6.	Goods means any goods that we supply to you, of the number and description as set out in the Order;
    7.	Order means the Customer's order for the Goods from the Supplier as set out overleaf
    8.	The description of the Goods is as set out in our website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in colour or size.
    9.	In the case of Goods made to your special requirements, it is your responsibility to ensure that any information you provide is accurate.
    Basis of Sale
    10.	The description of the Goods in our website, catalogues, brochures or other form of advertisement does not constitute a contractual offer to sell the Goods.
    11.	When an Order has been made, we can reject it for any reason, although we will try to tell you the reason without delay.
    12.	A Contract will be formed for the Goods ordered, only upon the Supplier sending an email to the Customer saying
    that the Order has been accepted or if earlier, the Supplier's delivery of the Goods to the Customer.
    13.	Any quotation is valid for a maximum period of time.
    1 day
    from its date, unless we expressly withdraw it at an earlier
    14.	No variation of the Contract, whether about description of the Goods, price or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.
    15.	We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer where we, the Supplier and you the Customer, enter the Contract at any of the Supplier's business premises, and where the Contract is not a contract (i) for which an offer was made by the Customer in the Supplier's and the Customer's simultaneous physical presence away from those premises, or (ii) made immediately after the Customer was personally and individually addressed in the Supplier's and the Customer's simultaneous physical presence away from those premises. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate to you and which might, in some way, be better for you, eg by giving cancellation rights pursuant to consumer protection law. Business premises means immovable retail premises where we carry on business on a permanent basis or, in the case of movable retail premises, on a usual basis.
    Price and Payment
    16.	The price of the Goods and any additional delivery or other charges for the Goods, and the total price of them and the charges, is that set out in our price list current at the date we accepted the Order or such other price as we may agree in writing.
    17.	Prices and charges include VAT at the rate applicable at the time of the Order.
    18.	Payment for Goods must be made
    at least
    30 days
    in advance of delivery.
    You must pay in cash or by submitting
    your credit or debit card details with your Order and we can take payment immediately or otherwise before delivery of the Goods.
    19.	We will deliver the Goods to the Delivery Location by the time or within the period agreed, or failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the Contract is entered into.
    20.	In any case, regardless of events beyond our control, if we do not deliver the Goods on time, you can (in addition to any other remedies) treat the Contract at an end if:
    a.	we have refused to deliver the Goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the Contract was made, or if you told us before the Contract was made that delivery on time was essential; or
    b.	after we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.
    21.	If you treat the Contract at an end, we will (in addition to other remedies) promptly return all payments made under the Contract.
    22.	If you were entitled to treat the Contract at an end, but do not do so, you are not prevented from cancelling the Order for any Goods or rejecting Goods that have been delivered and, if you do this, we will (in addition to other remedies) without delay return all payments made under the Contract for any such cancelled or rejected Goods. If the Goods have been delivered, you must return them or allow us to collect them from you and we will pay the costs of this.
    23.	If any Goods form a commercial unit (a unit is a commercial unit if division of the unit would materially impair the value of the goods or the character of the unit) you cannot cancel or reject the Order for some of those Goods without also cancelling or rejecting the Order for the rest of them.
    24.	We do not generally deliver to addresses outside England and Wales, Scotland, Northern Ireland, the Isle of Man and Channels Islands. If, however, we accept an Order for delivery outside that area, you may need to pay import duties or other taxes, as we will not pay them.
    25.	You agree we may deliver the Goods in instalments if we suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided you are not liable for extra charges.
    26.	If you or your nominee fail, through no fault of ours, to take delivery of the Goods at the Delivery Location, we may charge the reasonable costs of storing and redelivering them.
    27.	The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.
    Risk and Title
    28.	Risk of damage to, or loss of, the Goods will pass to you when the Goods are delivered to you.
    29.	You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still owned by you, in which case you must return them or allow us to collect them.
    Withdrawal and cancellation
    30.	You can withdraw the Order by telling us before the Contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any liability.
    31.	You can cancel the Contract except for any Goods which are made to your special requirements by telling us no later
    14 days
    after the Contract was made, if you simply wish to change your mind and without giving us a reason,
    and without liability, except in that case, you must return to any of our business premises the Goods in undamaged condition at your expense. Then we will without delay refund to you the price for those Goods, but we can retain any separate delivery charge. This does not affect your rights when the reason for the cancellation is any defective Goods.
    Conformity and Guarantee
    32.	We have a legal duty to supply the Goods in conformity with the Contract, and will not have conformed if it does not meet the following obligation.
    33.	Upon delivery, the Goods will:
    a.	be of satisfactory quality
    b.	be reasonably fit for any particular purpose for which you buy the Goods which, before the Contract is made, you made known to us (unless you do not actually rely, or it is unreasonable for you to rely, on our skill and judgment) and be fit for any purpose held out by us or set out in the Contract; and
    c.	conform to their description.
    34.	It is not a failure to conform if the failure has its origin in your materials.
    35.	We will immediately, or within a reasonable time, give you the benefit of the free guarantee given by the manufacturer of the Goods. Details of the guarantee, including the name and address of the manufacturer, the duration and territorial scope of the guarantee, are set out in the manufacturer's guarantee provided with the Goods. This guarantee will take effect at the time the Goods are delivered, and will not reduce your legal rights.
    36.	We will provide the following after-sales service: We offer mentoring program for 1 month after
    Circumstances beyond the control of either party
    37.	In the event of any failure by a party because of something beyond its reasonable control:
    a.	the party will advise the other party as soon as reasonably practicable; and
    b.	the party's obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer's above rights relating to delivery and the right to cancel below.
    38.	Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information.
    39.	These Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy and cookies policy which can be found on the website.
    40.	For the purposes of these Terms and Conditions:
    a.	'Data Protection Laws' means any applicable law relating to the processing of Personal Data, including, but not limited to the GDPR.
    b.	'GDPR' means the UK General Data Protection Regulation.
    c.	'Data Controller', 'Personal Data' and 'Processing' shall have the same meaning as in the GDPR.
    41.	We are a Data Controller of the Personal Data we Process in providing the Goods to you.
    42.	Where you supply Personal Data to us so we can provide Goods to you, and we Process that Personal Data in the course of providing the Goods to you, we will comply with our obligations imposed by the Data Protection Laws:
    a.	before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected;
    b.	we will only Process Personal Data for the purposes identified;
    c.	we will respect your rights in relation to your Personal Data; and
    d.	we will implement technical and organisational measures to ensure your Personal Data is secure.
    43.	For any enquiries or complaints regarding data privacy, you can e-mail: Rachael.lomax@icloud.com .
    Excluding liability
    44.	The Supplier does not exclude liability for: (i) any fraudulent act or omission; or (ii) for death or personal injury caused by negligence or breach of the Supplier's other legal obligations. Subject to this, the Supplier is not liable for(i) loss which was not reasonably foreseeable to both parties at the time when the Contract was made, or (ii) loss (eg loss of profit) to the Customer's business, trade, craft or profession which would not be suffered by a Consumer because the Supplier believes the Customer is not buying the Goods wholly or mainly for its business, trade, craft or profession).
    Governing law, jurisdiction and complaints
    45.	The Contract (including any non-contractual matters) is governed by the law of England and Wales.
    46.	Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.
    47.	We try to avoid any dispute, so we deal with complaints as follows: If a dispute occurs contact the seller directly and with 5 days.
    Privacy Policy
    Privacy policy & data protection
    1.0 Overview
    This privacy policy sets out how we use and protect any information that you give us through this site.
    You are not required to provide any personal information to use or view the public pages of our website. However, where you provide your personal information – such as to request a newsletter, contact us generally, reach out to a named individual or register with us – this Privacy Policy will govern how we collect, use and process your provided information.
    Each time you provide personal information you will be asked to confirm that you have read and understood this Privacy Policy, and give explicit consent via ticking an ‘opt in’ box.
    Since it is not our intention to collect personal information from children, no child specific policy is described.
    We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.
    1.1 Changes to our privacy policy
    We may change this policy from time to time by updating this page. If we change our privacy policy, we will advise you of changes or updates through means of a notice on our website and we will update this privacy policy accordingly. Continued use of this website or our services after this time will constitute your acceptance of the new policy.
    If you have any questions or concerns about our privacy commitment, please e-mail us.
    You should check this page from time to time to ensure that you are happy with any changes.
    2.0 Relevant Legislation
    The business and its website is designed to comply with the following national and international legislation concerning user privacy and data protection:
    UK Data Protection Act 1988 (DPA)
    EU Data Protection Directive 1995 (DPD)
    EU General Data Protection Regulation 2018 (GDPR)
    Our compliance with the above legislation (all of which are stringent in nature) means that this site is likely to be compliant with the data protection and user privacy legislation set out by many other countries and territories as well.
    If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation, you should contact our data protection team (details of which can be found in section 8.1 at the end) for clarification.
    3.0 Personal information that this site collects, how it uses it, how it stores it and how long it is kept
    3.1 Candidates
    We may collect the following information:
    Name and title
    Contact information including email address and telephone number
    Demographic information such as postcode, preferences, and interests
    Other information relevant to the service we are providing.
    We require this information to understand your needs, provide you with a better service, keep you safe and our Internal record keeping.
    We may use the information to improve our products and services.
    We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
    We may use the information to customise the website according to your interests.
    We may also release information relating to you to regulatory or law enforcement authorities.
    3.2 How long we will keep your data
    We will store your data in our database securely for 2 years. The purpose for this will be to keep in touch with you and your situation, and update our records. After this period, we will permanently and safely delete your data if we have not got an on-going relationship with you, or if you are no longer requiring our services. If you want us to delete your data before this period, you may request for us to do this and your data will be permanently deleted from our database.
    4.0 Email Newsletter
    We may use an email newsletter to help us maintain an effective communication line with you.
    To subscribe to our newsletter emails, you will be required to provide your email address. We will use your email address to keep you informed of the latest news. If you no longer wish to receive this information, unsubscribe links are provided in every email.
    5.0 Securing your data
    We are committed to ensuring that your information is secure. In order to prevent the loss, misuse, alteration or unauthorised access of your personal information, we have put in place suitable technical and organisational precautions to safeguard and secure the information we collect. All the personal information you provide is stored on secure servers.
    6.0 How we use cookies
    We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit www.aboutcookies.org for detailed guidance.
    The list below describes the cookies we use on this site and what we use them for. Currently we operate an ‘explicit consent’ policy which means that you have the option to consent to cookie usage when you first visit our site, by ticking an ‘opt in’ box. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari.)
    6.1 How to disable Cookies/ Opt out
    All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details.
    Cookie settings in Internet Explorer
    Cookie settings in Firefox
    Cookie settings in Chrome
    Cookie settings in Safari
    6.2 First Party Cookies
    These are cookies that are set by this website directly.
    Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
    You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html
    Google are based in the USA and are EU-U.S Privacy Shield compliant.
    6.3 Third Party Cookies
    These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site which allow visitors to share content onto social networks. Cookies are currently set by LinkedIn, Twitter, Facebook, Xing and Google+. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.
    You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
    6.4 Session Cookies
    We use a session cookie to remember your log-in details for you. These we deem strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken, including the ability to log-in.
    6.5 Flash Cookies
    Flash cookies may be used to store user preferences for media player functionality and without them some flash content may not render correctly.
    6.6 Links to other websites
    Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
    7.0 Controlling and retaining your personal information
    We will continue to hold your data with the view to providing future services to you.
    We will not sell, distribute or lease your personal information to third parties unless we have your consent or are required by law.
    7.1 Your rights
    You have the right to ask for a copy of the personal information held about you by us, and the right to ask us to correct any inaccuracies in that information, including deletion. You also have the right to withdraw your consent to your personal information being collected, as well as the right to object to us processing your data at the first point of our contact with you (usually via email).
    To send a request in relation to any of these rights or lodge a complaint about the way in which we are handling your data, please submit a written request using the contact details found on our website.
    Further details about these rights are outlined below.
    7.2 Right to a Subject Access Request
    You have the right to get a copy of the information which we hold about you, under the General Data Protection Regulations (GDPR) 2018. This is known as a subject access request (SAR).
    If you would like a copy of the information we hold on you please email us.
    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above email address. We will promptly correct any information found to be incorrect.
    7.3 Right to complain
    If you feel that there is a problem with the way we are handling your data, and you cannot resolve this issue with us directly, then you have a right to contact and complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
    8.0 Data Breaches
    We will report any unlawful data breach of this website’s database or the database(s) of our third party data processor, i.e. Google Analytics, to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.